Privacy Policy

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This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our travel advisory services and website. We are committed to protecting your privacy and handling your data with care and transparency.

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Information We Collect - Information You Provide Directly:

• Contact Information: Name, email address, phone number, mailing address

• Travel Preferences: Destination interests, accommodation preferences, activity choices, dietary restrictions, accessibility needs

• Booking Details: Travel dates, number of travelers, budget parameters, special requests

• Payment Information: Billing address and payment details (processed securely through third-party payment processors)

• Communications: Content of emails, messages, and phone conversations with our team

Information Collected Automatically:

• Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages

• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic

• Location Data: General geographic location based on IP address

How We Use Your Information:

We use your personal information to:

• Provide personalized travel planning and advisory services

• Research and book travel accommodations, activities, and reservations

• Communicate with you about your travel plans and our services

• Process payments and maintain financial records

• Send travel documents, itineraries, and confirmations

• Provide customer support and respond to inquiries

• Improve our services and website functionality

• Send promotional materials and travel inspiration (with your consent)

• Comply with legal obligations and protect our business interests

Information Sharing and Disclosure:

We may share your information with:

Service Providers and Partners:

• Hotels, resorts, airlines, tour operators, and activity providers necessary to fulfill your travel arrangements

• Payment processors and financial institutions

• Technology service providers (website hosting, email services, CRM systems)

Legal Requirements:

We may disclose your information when required by law, legal process, or to:

• Comply with legal obligations or government requests

• Protect our rights, property, or safety

• Prevent fraud or security threats

• Enforce our terms of service

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for marketing purposes.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission

• Restricted access to personal information on a need-to-know basis

• Regular security assessments and updates

• Secure storage systems with access controls

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights:

Depending on your location, you may have the right to:

• Access: Request copies of your personal information

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Opt-Out: Unsubscribe from marketing communications

• Data Portability: Receive your data in a structured, commonly used format

• Restriction: Request limitation of how we process your data

• Object: Object to our processing of your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies:

We use cookies and similar technologies to:

• Remember your preferences and settings

• Analyze website traffic and user behavior

• Provide personalized content and recommendations

• Improve website functionality and user experience

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features.

Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers:

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Data Retention:

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Travel records and financial data may be retained for longer periods as required by law.

Changes to This Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us:

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@amavitravels.com
Phone: 310.804.2411

This Privacy Policy is designed to comply with applicable data protection laws. For specific legal advice regarding your privacy rights, please consult with a legal professional.